Privacy Policy
Askim's Mediterranean Fine Dining ("we", "us", "our") is committed to protecting your personal information and your right to privacy. This policy explains what data we collect, how we use it, and your rights regarding that data.
1. Who we are
Askim's Mediterranean Fine Dining is a restaurant located at 37 Huntriss Row, Scarborough, YO11 2ED. For data-related enquiries, contact us at info@askimsrestaurant.co.uk or by phone on 01723 370 772.
2. What information we collect
When you make a reservation, enquiry, or submit feedback through our website, we may collect:
- Your name and contact details (email address, phone number)
- Reservation details (date, time, party size, occasion, dietary notes)
- Feedback and ratings you voluntarily submit
- Technical data such as your IP address and browser type (collected automatically)
3. How we use your information
We use the information we collect to:
- Confirm and manage your reservation
- Send you booking confirmation, reminder and cancellation messages by email or text
- Respond to your enquiries
- Improve our service based on feedback
- Meet our legal and regulatory obligations
We only send marketing or newsletter emails if you have opted in, and every such email contains an unsubscribe link. We do not sell or rent your personal data to third parties.
4. Legal basis for processing
- Contract performance — to fulfil your reservation request
- Consent — for optional newsletter and marketing messages
- Legitimate interests — to communicate with you about your booking and improve our service
- Legal obligation — where required by law
5. How long we keep your data
Reservation data is retained for up to 2 years for operational and legal purposes. Feedback is retained in aggregate and anonymised form. You may request deletion at any time.
6. Your rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data ("right to be forgotten")
- Object to or restrict processing
- Data portability
- Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, contact us at info@askimsrestaurant.co.uk.
7. Cookies
Our website uses essential cookies required for it to function. We do not use tracking or advertising cookies.
8. Third-party services
Reservations made through our website are processed by TableSyncer, our reservation system provider, which stores booking details securely on our behalf within the UK/EU. Booking confirmations are delivered by trusted email and SMS delivery providers solely for the purpose of sending those messages. Our website uses Google Maps for location display; Google's own privacy policy applies to data processed through their services.
9. Changes to this policy
We may update this Privacy Policy from time to time. The most current version will always be available on this page.
10. Contact us
Askim's Mediterranean Fine Dining
37 Huntriss Row, Scarborough, YO11 2ED
info@askimsrestaurant.co.uk
01723 370 772